61% Say Pace Of Change In Technology Is Too Fast: Study

• by Chuck Martin , 4 hours ago

A majority of employees are worried about job loss due to automation, according to a new global study by Edelman.

Many consumers worry that technology is out of control, with 61% saying the pace of change in technology is too fast and 66% worry that technology will make it impossible to know if what people are seeing or hearing is real.

The study comprised a survey of 34,000 adults in 28 markets conducted.

The majority (57%) are concerned that the media they use is contaminated with untrustworthy information.

While 53% worry about job loss due to automation, knowledge of emerging technology is not high.

Most (67%) say they know nothing or a little about artificial intelligence or robotics, 68% about driverless cars and 76% of blockchain and cryptocurrency.

Nearly half (45%) of consumers agree their employer has been successful it its use of technology for creating process efficiencies and reducing costs and 44% in improving customer service.

“The trend of eroding trust in the technology sector continues,” states Sanjay Nair, global technology chair of Edelman. “The trust decline may be small, but it is reflective of consistent concerns that technology