Tuesday, August 31, 2021

What Do Ad Buyers Want From You?

 



What Do Ad Buyers Want From You?

0

According to Borrell & Associates you better bring expertise in marketing to your clients when you make that sales call. Contrary to what many radio managers believe, having an understanding of the client’s business is not as important as being an overall marketing expert.

The data comes from Borrell’s Local Advertiser Survey from April through June of this year. Also in the top three, according to the Borrell respondents is being a partner with the client (not a vendor) and having a well-supported marketing plan What the client does not want is a salesperson pretending to be a “thought leader” who brings too many options for the advertiser to consider.

Bringing unique and creative ideas sits in the middle of the pack of the Borrell data.

Zeta Offers Advanced Multicultural Audience Targeting, With 78M U.S. Adult Consumers

 

COMMENTARY

Zeta Offers Advanced Multicultural Audience Targeting, With 78M U.S. Adult Consumers

Zeta, the cloud-based marketing tech company co-founded by former Apple CEO John Sculley, this week will announce an advanced way to identify and target ads to many cultures, including Asian, Black, and Hispanic.

The company supports a data cloud with more than 220 identities. It took a portion of the data with 78 million consumers age 18 and older in the U.S. identified as multicultural and combined this with artificial intelligence (AI) to create “a more authentic connection,” said Imani Laners, vice president of multicultural advertising at Zeta Global.

“A lot of executives at agencies have trouble identifying those audiences,” she said. “They also want scale. … It’s done through an insight report.”

The features will enable brands to differentiate targeting across multicultural audiences that include people of color, such as Black, Asian and Hispanic. The idea is to create stronger connections and provide a growing need to support these market segments.

The 2020 US Census, recently released, reveals that the U.S. population is comprised of 57.8% white, 18.7% Hispanic, 12.4% Black and 6% Asian populations.

Through opt-in data, the company identified millions of multicultural individuals in the U.S. through location, native language preferences, and content consumption patterns, providing the insights needed to impact business outcomes.

Zeta works with several categories and markets such as pharmaceutical, consumer product goods, retail, and automotive. Brands in these industries come to Zeta asking for these audiences to target consumers in a language other than English.

During campaigns, Zeta also can identify the ethnicity of the audiences.

In some cases, the groups are identified as African American or Hispanic. The insights are pulled on those groups, and data is given to the advertisers so they can better target those audiences.

Consumers who perceive ads as culturally relevant compared to those who do not are 2.6 times more likely to find the brand relevant to them, 2.8 times more likely to recommend the brand to others, 3 times more likely to find the ad relevant to them, and 2.7 times more likely to purchase a brand for the first time, according to the Association of National Advertisers’ 2019 study, the Cultural Insights Impact Measure.

This is not entirely new. The company has targeted multiple cultures for years, but now it has the capability to pull niche data to support targeting, such as identifying the Hispanic U.S. citizens who travel back and forth from California to Mexico. 

“Traditionally, people targeted these audiences based on content, but now we can understand their transactional behavior, location, and many other data points,” Laners says.

Engaging with multicultural audiences and creating authentic connections and personalizing experiences has historically been a challenge for marketers.

The traditional approach leverages siloed data from disparate sources, which provides an incomplete view of individuals and hinders marketing campaigns from personalizing consumer experiences to achieve desired outcomes.

Zeta improves on targeting by providing brands with a cohesive view of all identity-based data, including deterministic behavior, transactional signals, location, country of origin, language preferences, and forward-looking intent data.

These data sources are then validated to accurately score multicultural identity and activate campaigns with speed and precision.

The Zeta Marketing platform’s multicultural data, AI and activation capabilities include more than 36 million Hispanic Americans, 30 million Black Americans, and 12 million Asian Americans.

Customized segments include Travelers, Auto Intenders, Food and Wine enthusiasts, Social Justice Advocates; and Cultural Interests such as holidays.

Is The RFP Process Broken? Most Clients And Agencies Think So

 

Is The RFP Process Broken? Most Clients And Agencies Think So


When it comes to the process of handling RFPs (requests for proposals) for advertising account pitches, advertisers and agencies often seem far apart. Except on one thing: a majority of both stakeholders believe it is broken.

That's the finding of a study of advertisers and agencies conducted last month by Advertiser Perceptions for MediaPost to understand where ad executives stand, and how they would fix the process.

Not surprisingly, a higher percentage of ad agency executives (70%) believe the process is broken than their client counterparts (55%), but a majority of both sides believe account pitches are due for an overhaul. That's where the agreement seems to split, and the finger-pointing begins to take off.

While advertisers fault agencies for their lack of understanding about their account needs -- their top response (55%) for what they believe is wrong for with the RFP process -- a corresponding percentage of agency execs believe advertisers don't supply them with enough information to make a suitable pitch.

Beyond that, advertisers kvetch that they don't get to vet who works on their account, assert that the advertising accountability structure needs to change, and that the current RFP process doesn't give them an opportunity to see their agencies in action before they select them.

On the agency side, respondents complain that they don't have sufficient opportunity to discuss the parameters of an RFP with clients beyond the questions they are asked to respond to, that they can't address the agency's own needs in the process, and that there is too much focus on price and little interaction with clients that sets the process off on a "bad footing."

Nexstar Climbs A New Hill

 

TVNewsCheck


JESSELL AT LARGE

Nexstar Climbs A New Hill

The growing broadcast group’s leader, Perry Sook, is spending $130 million on D.C.-based political news operation The Hill in his latest bid to expand into national news. I’m guessing that Sook is not done with his news-empire building. And what he needs (other than a dual revenue stream for The Hill) is a business site.

Harry Jessell

Nexstar’s Perry Sook is dead serious about the national news business.

He’s pushing ahead steadily with NewsNation, despite its birthing pains and widespread skepticism about the need for yet another cable news network. It keeps evolving and expanding.

And now he has spent $130 million to buy The Hill, a respected and far-reaching political news operation based in Washington.

The Hill is something of a misnomer as it also covers the White House, the courts and many of the seemingly countless federal departments, commissions and agencies. On its website, I counted nearly 100 editorial staffers. There is no other TV network — broadcast or cable — that can bring that kind of muscle to bear on the national affairs beat.

The Hill got its start in 1994 as a newspaper, but print is now more or less an afterthought as it jumped on every digital platform as it came along. It’s got an app, of course, and a panoply of push newsletters, which mix original reporting and curated links to other outlets like the Washington Post, the New York Times, the Wall Street Journal, CNN and others.

BRAND CONNECTIONS

It’s been dabbling in video with a daily 10-15-minute morning show called Rising in which a trio of correspondents/pundits chatter about a topic or two. It’s television, but not great television. I’m not sure how it would fit into anything Nexstar is doing elsewhere.

The Hill is also known for providing a high-profile platform for lawmakers, other government officials, think tankers and lobbyists. If you’ve got something to say on just about any issue, The Hill is a good place to say it. The opinion section’s disclaimer — “The views expressed by contributors are their own and not the view of The Hill” — doesn’t seem to discourage anybody.

The Hill has figured out how to ride the rapids of social media. Nexstar points to Comscore data that show The Hill last year attracted more than four million followers and 914 million video views on Twitter and received five times more Facebook interactions than any other political news site.

The revenue that supports the $130 million price tag comes mostly from display and video ads and sponsored webinars moderated by Hill staff. Like a lot of digital media, The Hill blurs the edit-advertising line. If you aren’t careful, you can very easily stumble into an advertorial for AT&T or Facebook.

The newspaper, three days a week when Congress is in session and one day when it isn’t, is the only source of subscription revenue. It goes for $250 a year, but I suspect it doesn’t add much to the bottom line.

Sook and his lieutenants aren’t talking yet about the strategy behind the buy, other than to say they see “a lot of opportunity for cooperation and collaboration” among The Hill, NewsNation, the Nexstar Washington news bureau and Nexstar’s 110 news-producing stations.

Cooperation and collaboration, as I’m sure the Nexstar folks are well aware, are easier said than done. To some extent, Nexstar has managed it with NewsNation, which is built on the backs of local producers and reporters. But NewsNation has local broadcasting in its DNA just as CNN did when it launched in 1980 with a bunch of broadcasting refugees.

Integrating The Hill with NewsNation and the Nexstar stations in mutually beneficial ways will be a much tougher trick. The Hill’s ranks are filled with young reporters who grew up in a digital media world and know little about linear TV. It’s also a safe bet that they don’t watch much local news.

There have been many efforts to get newspapers and TV stations to work together over the years, but they have mostly fallen far short of their ambitions, even though the newspapers’ survival often depended on successful integration.

It will be interesting to see the management structure Nexstar puts in place to grease the “cooperation and collaboration.” How do you incentivize a Hill reporter already running as fast as she can to keep pace with the competition — and maybe even break a story — to take time to help out a far-off network or TV station?

That Karen Brophy, Nexstar Media’s digital president, was quoted in the press release suggests that at least for now The Hill will be reporting up through her.

Nexstar’s success in operating The Hill is not wholly dependent getting everybody in the company playing nice with each other.

It’s a going concern. While Nexstar did not release any of The Hill financials, it did say that it was “accretive,” which means that, as is, it has a healthy cash flow and will not be a drag on the earnings per share.

And if Sook can figure out a way to sell ads programmatically across all his digital platforms all at once, the sum would be greater than its parts. The Nexstar press release on the deal notes that combined, The Hill and Nexstar “are used by a third of U.S. digital media viewers.”

Sook is marketing NewsNation as a down-the-middle news organization. Some eyebrows were raised because The Hill’s chairman and principal was Jimmy Finkelstein, a Trump acolyte. But the Ad Fontas Media Bias Chart has it in the middle, just slightly right. When I read it, I don’t detect much slant one way or the other. Those opinion pages show a nice balance.

Laser-focused Washington news is a nice racket. Unfortunately, The Hill is not alone. It competes with the likes of Politico, Axios and Roll Call, not to mention the Jeff Bezos-backed Washington Post.

Politico, founded by former broadcaster Robert Allbritton in 2007 after his bid to buy The Hill was rejected, is The Hill’s most formidable direct competitor. Coincidentally, just last week, Allbritton sold Politico to German media giant Axel Springer for a reported $1 billion. The deal includes Allbritton’s half of their Politico Europe joint venture.

It is worth noting that Allbritton sold WJLA Washington and a string of other ABC affiliates to Sinclair in 2013 for just under $1 billion. Nicely done, Robert. Two billion-dollar businesses.

A big reason why Politico’s number was so much higher — eight times the older Hill’s — is due in large part to the subscription revenues that it gets from 22 verticals, in-depth coverage (“300+ expert field reporters”) in areas like health, energy, cybersecurity and big states like California, Florida, New York and New Jersey. The price of the pay package can run into the “high-four figure range,” according to the website. Several thousand dollars a year means nothing to a D.C. lobby that absolutely needs to know everything happening in its space.

The lesson here for Sook is that he needs to get subscription revenue rolling at The Hill. We know that he loves nothing more than getting regular checks for content. Sixteen years ago, he put his company on the line when he demanded retrans fees from cable, transforming the economics of broadcasting industry.

I’m guessing that Sook is not done with his news-empire building. What he needs (other than a dual revenue stream) is a business site, something like Business Insider, a well-established pay digital brand, but its principal owner Axel Springer looks like a buyer (see above), not a seller.

Of course, if Sook is bold enough, he could launch his own business site. As Allbritton could tell him, starting up digital newspapers — where global distribution is practically free and you can aggregate from other sites — is not impossible. He already has the sales and administrative sides covered. All it would take is a great editor and the cash to round up the eager young talent who didn’t go to J-school to write click bait.

Meanwhile, back in Chicago, NewsNation is, as I said, growing and evolving. Starting on Sept. 27, it’s adding 26 more hours of news each week, slowly pushing the off-network dramas off the grid and into its past. New programming includes a three-hour morning block hosted by Adrienne Bankert and a primetime hour with Dan Abrams, who doubles as a legal analyst for ABC News.

On his second quarter earnings call, Sook said the rollout of the new programming will be backed by promos on the Nexstar stations (68% national reach) and a “double-digit millions” Leo Burnett ad campaign on social media.

Sook knows he has a long way to go, acknowledging to the analysts that awareness of NewsNation has crept up to just six points to 16% since its launch. But he accentuates the positives: The network is “structurally” ahead of schedule; getting the same cost-per-point as CNN, although nowhere near the revenue since its ratings are relatively low (“The numbers are tiny”); and fully distributed on the vMVPD platforms.

When Sook started NewsNation a year ago this week, his plan was to build it on the cheap, by leveraging the cable distribution of WGN America and the news resources of the stations and repurposing the money he was spending on syndicated programming for the network. And it wasn’t even his idea. It was where Sinclair’s David Smith was going when it looked like he, not Sook, would acquire the enabling WGN America and its Big Market stations from Tribune.

One hundred thirty million dollars is not a lot of money for a company of Nexstar’s size. It’s the price these days of an NBC affiliate in, say, Louisville, Ky. But it isn’t nothing. It tells me that Sook wants his legacy to be more than an accumulation of broadcasting assets created by others, that he would like the legacy to include an important and and unbiased news source of his own making and that he is willing to take some risk to his reputation as a businessman and his bottom line to achieve it.

Small Businesses Boosting Digital Ad Spend, But Not Seeing Benefits

 

Small Businesses Boosting Digital Ad Spend, But Not Seeing Benefits

Small business owners are increasing their ad spend on digital media, but aren't necessarily reaping the benefits, according to findings of a new study by Ripl Inc., a developer of marketing software and subscription services for small businesses.

The findings suggest that a lack of knowledge and/or sophistication is holding them back, something other recent research studies have also found.

The study, based on a survey of 800 small business executives’ online ad usage and spending, found that 45% are currently spending money on digital advertising, averaging a monthly budget of $534.

Of the 55% of respondents who said they are not currently paying for digital advertising, nearly two-thirds (60%) cited three specific reasons for not buying it:

  • “I don’t know how to run them.”
  • “I don't think they are valuable.”
  • “They are not relevant to my business.”

Clay McDaniel, CEO of Ripl, believes many small business owners still need help navigating digital advertising.

“Too modest a spend may mislead them to think an ad was not effective, when in fact it was just not seen,” said McDaniel in a recent press release. “In other cases, owners are simply confused by the process and create ads that get rejected by Facebook or Instagram, or don’t understand the metrics,” he added.

The findings also reveal a "shortfall in perceived success, especially among those who are spending the least.” 

Fifty-one percent of those who are currently spending on digital advertising report being either “somewhat satisfied” or “dissatisfied” with the effectiveness of their digital ad spend.

“While it is well known that many major brands have fully embraced online advertising,” said Theo Walker, Ripl's head of customer insights, “there has been very little research available to date on small business usage and satisfaction in this arena.”

The self-reported study, while dealing primarily with small businesses, points to a dichotomy between big advertisers and small businesses advertising with digital media.

In May of last year, Business Insider reported that between 2016 and 2019, Facebook saw a 2,900% rise in small businesses on their platform –- from 3 million SMBs in 2016 to 90 million in 2019.

In May of this year, the American Economic Liberties Project published an article showing how difficult it is for any small business to succeed on Google and Facebook.

Sports Betting Ops Ramp Up National TV Messaging As NFL Season Kicks Off

 

Sports Betting Ops Ramp Up National TV Messaging As NFL Season Kicks Off

Major sports booking operations have been ramping up national TV marketing efforts -- paid-advertising and promotional -- in August, largely to promote sportsbook operations for the fall.

In total, some $2.8 million in national TV advertising was spent from July 31 through August 29 by the casino/gambling category, according to iSpot.tv.

A year ago over the same month-long period, a total of $129,429 was spent on national TV by the gaming/casino industry. In August 2019, the total was $234,497.

Much of this came from Casears Entertainment to promote its sportsbook activities, luring users to download the app. Fall TV sports betting focuses on high volume NFL game action, and to a lesser extent, Major League Baseball and the NBA.

Caesars placed some 146 airings, totaling 407.9 million impressions from $2.4 million in national TV spend in August.

After Caesars, BetMGM earned 64 million impressions — 53.9 million from local TV stations ad time. Fox Bet had 54.5 million impressions, during the month -- 34% from local TV, and 61% from national TV networks.

Fox Bet, which has Fox Corp. as a co-owner, has seen the bulk of its national TV impressions coming from Fox TV networks/channels.

Caesars, along with BetMGM and Fox Bet, are three of seven approved NFL league sports betting operations for the upcoming season. Each will get special access to NFL advertising TV inventory. This season, NFL games will run on Fox, CBS, NBC, ABC/ESPN, The NFL Network, and Amazon.

To date, 22 U.S. states have now allow legalized sports betting in some form -- through a

Brand Loyalty Among Auto Consumers Falls To Six-Year Low

 

COMMENTARY

Brand Loyalty Among Auto Consumers Falls To Six-Year Low

It’s likely an unhappy day in automotive C-suites upon the news that brand loyalty among U.S. auto shoppers dropped to a six-year low in June, according to an analysis from IHS Markit.

Analysis of new vehicle registration data through June indicates that the overall brand loyalty rate of 51% in the U.S. market is the lowest since August 2015.

This decline in loyalty is inevitably due, at least in part, to the major declines in dealer inventory stemming from the global microchip shortage.

Because of the ongoing chip shortage, which is severely affecting the number of available vehicles for sale, “brand loyalty is going out of the window,” says Sean McElroy of Autoline.TV in WardsAuto

“Because inventory is so tight, people who used to swear by a brand are now taking whatever car they can get because car dealers don’t have what they want,” he says. 

While consumers are changing brands, body-style loyalty remains strong, increasing slightly. The national overall body-style loyalty rose 1.1 percentage points in June (year-over-year) to 55.5%.

The three dominant body styles — sedan, pickup, and sport utility — all experienced loyalty improvements, with sedan up 2.4 percentage points, pickup up half a percentage point, and SUVs up 0.3 percentage points. These three body styles accounted for 90% of all new vehicle retail transactions in the first six months of the year.

"Households with a pickup in the garage like the concept of a pickup, and therefore will acquire another one," says Tom Libby, associate director of loyalty and industry analysis at IHS Markit in a release. "But their likelihood of staying loyal to the brand of their pickup has diminished” likely due to the inventory shortages, he adds.

A household's loyalty to their current brand of the pickup has dropped 3 percentage points to 53.3% in the past year, according to IHS. Again, it is likely inventory is playing a role, as the industry has encountered recent lows not experienced in quite some time.

These shifts indicate that there are both risks and opportunities for OEMs and their marketing teams in today's new-vehicle marketplace. 

"Obviously a major risk is that due to lack of inventory, a brand's existing owners now are more likely to defect to another brand than they have been in quite a while," Libby says. "One approach to minimizing defections would be to offer lease extensions to existing lessees. Regarding opportunities, brands can conquest competitors through enticing marketing messages focused on a brand's or model's differential advantages.”

Loyalty is determined when a household that owns a new vehicle returns to market and purchases or leases another new vehicle of the same make, model or manufacturer. The newly acquired vehicle is either a replacement or an addition to the household fleet.

IHS Markit has been tracking automotive loyalty for more than 25 years and is relied upon by major automakers and their marketing partners to effectively manage owner loyalty and conquest efforts through in-depth research and analysis of automotive shopping behaviors, related market influencers and conquest and retention strategies, according to the company. 

Latinos Accounted For 50%+ U.S. Growth In Past Decade

 

COMMENTARY

Latinos Accounted For 50%+ U.S. Growth In Past Decade

The figures are out from the latest U.S. Census, and it’s clear Latinos drove population growth in the U.S., having increased from 50.5 million in 2010 to 62.1 million people in 2020. That accounts for 51.1% of the overall population growth of 22.7 million.

By contrast, the general population in the U.S. only grew by 7.4% during the same period. 

The states with the highest percentage change of Latino growth in the past decade were Pennsylvania (45.8%); North Carolina (39.8%); Florida (34.9%); and Georgia (31.6%). Add to this the fact that Latino businesses accounted for 80% of all net new businesses created in the past 10 years, and we can clearly see this economic engine is becoming more powerful.

Latinos account for 18.7% of the total population, meaning nearly one in five Americans are Latino. Looking at the U.S. population in general, 53% of people under the age of 18 are persons of color. Practically every major metropolitan area saw population growth, while the population of rural areas continues to decline.

So where are the retailers in all of this? Retail marketers continue to woefully underspend on the Latino market -- and take a generic view of this extremely diverse group of Americans who span a myriad of skin tones, racial backgrounds, levels of acculturation, and countries of origin and identity.

Ad agencies have made little progress in diversifying their employee rosters. The proof is in the advertising product that continues to treat the Latino market as a monolith. In an age when we can narrowly target by diet selection, neighborhoods, and brand affinity, one can only think marketers are reluctant to recognize how powerful this segment has become and would rather stick with demographics they are comfortable with.

The reality is, advertisers keep taking the easy way out at the expense of increased profits. We have more evidence than ever that the Latino population has more spending power, is in major metropolitan areas, and is driving small business creation as well as gaining in higher education attainment.

It’s way past time to look at who is on your marketing team, at your ad agency, and in your marketing messages.

7 Overlooked Ways To Work With Influencers

 

COMMENTARY

7 Overlooked Ways To Work With Influencers

“I need influencers to post about my product.” I hear this statement more than a dozen times a week.  With thousands of brands engaging with millions of social media influencers, the strategy of working with influencers needs to be much more refined.

Brands likely have very specific goals behind why they want to work with influencers, whether it’s to drive sales on Amazon or generate downloads of an application.  Just as each of these goals are very different, so is the approach to using influencers. 

Brands needs to align their engagement with influencers with the goals of their campaign. Fortunately, there are many ways to engage influencers that can maximize your budget and allow you to reach your goals.  Here’s seven tactics to try.

Pinterest: Millennial moms use Pinterest to find solutions.  Most influencers promote their Instagram content on Pinterest, but few brands ask them do it for paid posts. Pinterest is a great place to promote toys, party supplies, food products and anything else that serves as a solution to an everyday mom challenge, for example.

Live events:  Use influencers to host Instagram Lives from your social channels or theirs.  It’s a great way to give a voice to your brand and demonstrate how to use your product in everyday life.

Amazon Lives: Using influencers to host Amazon Lives is a great way to send their followers right to your product pages.  It allows your brand to benefit from the influencer bringing her followers into your store.  Find influencers with a strong Amazon Affilliate business model and ask for past sales data to ensure it’s the right partnership.

Digital gift guides: Engage with Influencers who have published digital gift guides, especially if you are a holiday gift or toy brand.  Placement is very affordable and the content stays relevant and live on the influencer's feed throughout the holiday season.

Offline sampling: Influence transcends the online world if you select the right influencer.  If they love your product online, they likely are willing to share it with friends and followers offline.  When engaging with influencers, ask them about offline involvement in the community such as community clubs or local athletics.

Content or photo creation: COVID shut down many brand photo shoots, but helped those brands realize that content creators can produce great stock photos. Use influencers to produce photos, videos or articles that can be used on your website, emails or social channels.  In many cases, the quality is as good as professional photo shoots, less time-consuming and less expensive.

Offline media: Many influencers have side gigs on local television or radio or produce a podcast.   Don’t overlook having those influencers carry your message offline and deliver it to larger communities on different platforms.  

Engaging influencers is so much more than a single Instagram post.  Getting to know the depth of an influencer’s community and how to maximize your partnership should always be the first step in your influencer marketing strategy. 

Tuesday, August 17, 2021

Older TV Viewers Also Gravitate To AVOD

 

COMMENTARY

Older TV Viewers Also Gravitate To AVOD (Ad supported video on demand)

Let’s get a bit granular in terms of demographics about those consumers of ad-supported video streaming platforms, such as Roku, Tubi, Pluto, Vudu, IMDb TV and others.

Increasingly, they are older, less-affluent consumers (55-64 years old), according to a recent Ampere Analysis report. It says this group is growing at a faster pace than with subscription video on demand (SVOD) platforms.

This may reflect the type of product seen on AVOD versus SVOD -- the general consensus being that much of AVOD comes from "older" library product from media companies.

And those newer, original, watercooler (old-school!) TV series? Many are from premium streamers -- Netflix, HBO Max, Disney+, Amazon Prime Video -- for series like “Bridgerton,” “The Mandalorian,” “The Handmaid’s Tale,” “The Marvelous Mrs. Maisel” and “WandaVision.”

Don’t think this is an issue for AVOD players? OK. Name me a top TV show on Tubi, Roku or Pluto. (Time’s up!)

Still, there is overlap says Ampere -- 12% of that library product on AVOD services also sits on those more expensive subscription/no advertising video on demand platforms.

This isn’t to say older library off-network product aren’t a big hit. Netflix can show you how well “Grey’s Anatomy,” “NCIS”” and “Manifest” and other TV network-based shows have been doing.

Ampere’s opinion is those lesser-profile premium video AVOD streamers will need to boost original content for TV marketing/promo spin.

So, it makes sense that Roku bought new premium yet-to-be-aired original programming from the former mobile-first, video platform, Quibi. Additionally, Roku will restart NBC’s “Zooey’s Extraordinay Playlist,” as a movie and possibly a continuation of the TV series.

Tubi is doing the same by starting up some originals. At the same time, Fox Corp. executives have talked up the service more as a utility video on demand platform looking to garner the easiest and quickest way to gain big advertising revenues.

If this sounds like something familiar to the growth of cable TV in the mid-1990s, you wouldn’t be far off.

Ad-supported basic TV networks were fertile ground for buying plenty off-broadcast TV network prime-time series. All that left premium, no-advertising cable channels like HBO and Showtime, the only network groups financial capable of creating new, broadcast-network quality original TV series.

That said, basic cable did catch up some -- in terms of viewership, as well as financially via big carriage fees and advertising revenues.

Many of those basic ad-supported cable TV networks also skewed heavily to older demographic 25-54 and older 55+viewers.

Nielsen Can Take A 'Hiatus,' But TV Market, Upfronts Move On

 

COMMENTARY

Nielsen Can Take A 'Hiatus,' But TV Market, Upfronts Move On

Is the Nielsen TV currency system cracking? Nielsen asking to be put on “hiatus” technically means that TV networks and TV media buyers don’t have to adhere to the data the third-party researcher has delivered.

The reality for many is that little of this will occur, at least in terms of Nielsen maintaining its “currency” status in the TV industry for the foreseeable future.

Although the current drama is about the 2% to 5% undercounting issue of TV usage during the COVID-19 pandemic, Nielsen has had other longstanding issues with marketers and media, such as measuring the full impact of cross-platforms' media impressions and associated advertising data.

So, yes, negotiations might mean more TV sellers and buyers using other third-party data. But to be honest, they always could. Media measurement still moves glacially.

But will any of this move quickly enough in time for next year’s upfront TV market?

Nielsen can have its “hiatus” when it comes to its audit for accreditation of its national TV ratings for up to 12 months -- in theory.

In the meantime, Nielsen says that starting in January, some of its forthcoming, all-encompassing Nielsen One cross-platform measurement service will come online.

The betting is that TV networks, media agencies and their clients will stick to longtime price and viewing data -- pegged to Nielsen data -- from which TV networks attach new price increases. Marketers want to hang on to their low pricing basis -- even with crumbling national linear TV viewing.

Has anyone yet devised a formula for making all these historical transitions to other measures when it comes to price data, TV consumption and viewership? Can Comscore do this? Under what industry-wide, industry-approved measurement system would this be possible?

The view from Brad Adgate, veteran media agency research executive: “I don't think this is a seismic change otherwise Nielsen would go ahead with the accreditation process. Will they lose their accreditation? Will the networks stop using them? Hardly.”

Ed Papazian, president of Media Dynamics, says: "Understatement of viewing of 2% to 5% caused by bad decisions by Nielsen execs when the pandemic hit, while clearly a mistake, does not seem like a total disaster.”

Some TV network executives might say otherwise. Meantime, another surge from the pandemic might be coming. What will that mean for fourth-quarter TV viewing collection? Hold your breath.

Young And Trigger-Happy: What Drives Millennials And Gen Zers To Buy


COMMENTARY

Young And Trigger-Happy: What Drives Millennials And Gen Zers To Buy

Young shoppers considers it a badge of honor to find the best deal -- one of many things email teams should keep in mind when marketing to them, judging by Consumers Unmasked, the first part of a study on attitudes in the U.S., the UK and Germany by software purveyor EPAM. 

Members of the millennial-Gen Z cohort say these are the triggers that drive them to purchase:  

  • Value for money
  • Ethics
  • Rewarding experiences
  • Comfort and security 
  • Social engagement
  • The power of friends. 

The barriers to purchase are: 

  • Trust issues.  
  • Subscriptions cause suspicion 
  • COVID-concerns.   

The dynamics vary in different verticals. Here are the key drivers email marketers should focus on when selling these products and services:

Food 

  • Sensory experiences, although replicating them online is not easy.  
  • Curbside pickup, or click and collect.  
  • Continuing takeaway deals and discounts.  

Fashion

  • Seamless transition between physical and digital, with an emphasis on fun.  
  • Flexible payment options. 
  • Distinctive choices online — in both products and experiences. 

Travel 

  • Trust is the overriding motivator.  
  • The  brand’s ability to solve vacation challenges.  

Fitness

  • Subscription that offer fitness without judgment
  • Building niche communities helps brands provide a more holistic experiences. 

Home

  • Superbrands set the benchmark. 
  • Comfort and well being
  • Ease of return, especially for larger items.  
  • Doing good.
  • Ability to bring the physical experience home.  

The council members seem to have similar concerns by country.  

In the U.S., people were excited to return to social gatherings, but “expressed caution, knowing the pandemic is still very much at large.”

UK council members are also “eager to get back into society and spend time with friends and loved ones after prolonged separation.” But they have some anxiety about reopening too soon and perhaps prompting another lockdown. 

And in Germany, consumers sorely missed social interaction and are excited at being able to move freely again. They expressed very little negativity. 

The study concludes, “Services developed at pace are now expected. Innovative partnerships are quickly being seen as standard. Brands have raised the bar on the services they deliver, the experiences they create and the good they do—and their efforts are striking a chord with consumers who are looking for excitement and demanding change.” 

For the first stage of the research, EPAM spoke with its panel of b71 millennial and Gen Z consumers in the U.S., the UK and Germany.. The second part of the research, a survey, a broad spectrum of consumers in the three countries, will be published in October.

Talon Unveils Unified OTT/Out-of-Home Media Buys

 

Talon Unveils Unified OTT/Out-of-Home Media Buys

As part of a broader shift of video advertising from “in-home” to “out-of-home,” independent out-of-home media-services agency Talon this morning unveiled a new “connected video” service unifying over-the-top TV and digital out-of-home video advertising.

The goal, says Talon America CEO Jim Wilson, is to deliver “measurable incremental” audience reach tied to explicit “campaign spending business results.”

The offering, which leverages programmatic media technology from OTT specialist MadHive and supply-side platform Hivestack, enables marketers to integrate local audience targeting, reach and frequency caps, as well as outcome-based measurement across both media.