Friday, July 9, 2021

Big Entertainment Marketing Season Is Coming: TV, Streaming, Movie Ads

 

Big Entertainment Marketing Season Is Coming: TV, Streaming, Movie Ads

The new TV season is coming in September. Can’t wait? Shrugging your shoulders? Or maybe you are inundated with way too many entertainment marketing messages?

For over a decade, traditional TV networks have positioned themselves as change-makers that follow consumers’ media shifts. In recent years, some of this came with midseason TV launches.

For many analysts, those shows might have been viewed as second-tier series, not able to carry the weight of the big fourth-quarter period -- one that marketers still favor when it comes to selling products and services.

Historically, automotive marketers used the September start of the TV season to sell new car models for the upcoming year.

Cable networks have used summer and other time periods to counter-program the broadcast networks. Now, add in all those major premium TV streamers launching TV series/movies year-round.

Perhaps there is more interest in the fall TV season this year -- now coming off a pandemic TV season where TV production disruptions were rampant.

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No surprise what new streaming services want in preparation for the start of the September TV season. National TV paid advertising -- as well as the value of TV promos on networks promoting streamers' shows -- was up 40% in June.

Expect these high levels to continue in July and August.

Heavy promotion for both linear prime-time TV, as well as streaming platforms and movies, could create an overload for the fourth quarter.

Don't forget theatrical marketing.

Movie studio executives have promised big ramp-up releases for the fall -- all to make up for lost opportunities during theater closures. Comscore  says 90% of U.S. theaters are now open. (That said, we don’t have an exact estimate as to the level of reduced/limited seating.)

How should one negotiate the stress level of all the entertainment messaging coming in the next few months?

Perhaps some no-video based media sourced from a podcast would be a good summertime break.

Colorado Governor Signs Privacy Law Giving Consumers Right To Reject Ad Targeting

 

Colorado Governor Signs Privacy Law Giving Consumers Right To Reject Ad Targeting

Colorado Governor Jared Polis has signed into law a privacy bill that will require companies to honor people's requests to opt out of targeted advertising -- including requests that consumers make through browser settings or other global mechanisms.

With the move, Colorado is joining California, Virginia and Maine in requiring companies to allow state residents to wield more control over ad personalization.

Colorado's "Protect Personal Data Privacy" (SB 21-190), signed Wednesday and slated to take effect in July of 2023, obligates companies to allow state residents opt out of the processing of their personal data for ad targeting.

Personal data includes information that's “linked or reasonably linkable” to identified or identifiable individuals -- which covers a great deal of data used for personalized ads.

The Colorado law also will require companies to obtain people's express consent before processing sensitive data -- including information that reveals race, ethnicity, religious beliefs, health conditions, citizenship status and sexual orientation.

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Targeted ads are defined as ads based on personal data obtained or inferred from consumers' activities across non-affiliated sites, applications and services.

The definition excludes ads based on people's activity “within a controller's own websites or online applications.” That exemption appears to allow some of the largest companies that own different brands to target ads based on people's behavior across multiple sites.

While the state laws are relatively new, the idea that consumers should be able to reject online targeted advertising is hardly groundbreaking. Consider that for around 20 years, the online ad industry's self-regulatory codes have required companies to let people reject personalized advertising.

For most of that time, the U.S. ad industry largely fended off legislation by pointing to its self-regulatory codes.

The situation changed recently, after revelations about data harvesting by the defunct political consultancy Cambridge Analytica came to light.

In 2018, California became the first state in the country to pass a comprehensive privacy bill that allows consumers to opt out of the sale or transfer of their personal data.

That same year, Maine passed a privacy bill that's less sweeping than the one in California, but more restrictive. That measure, which faces a court challenge, requires broadband providers to obtain consumers' opt-in consent before drawing on their web activity for ad targeting.

Since then, lawmakers in Colorado and the California attorney general have gone further than simply requiring companies to allow consumers to choose whether to receive personalized ads.

Specifically, both states are requiring companies to honor global opt-out requests that consumers send via “user-enabled” controls, including browser settings or other mechanisms. (In Colorado, that portion of the law takes effect in July of 2024.)

Both California and Colorado also now prohibit companies from using “dark patterns” to hinder consumers from opting out of personalized ads.

In California, regulations approved by the attorney general in March prohibit businesses from thwarting opt-out attempts, while the Colorado bill specifically bans companies from using dark patterns -- loosely defined as interfaces designed to subvert users' choices.

The concept of dark patterns is vague, but regulations in California offer some examples. For instance, business in that state can't present consumers with double-negatives, such as “don't not sell my personal information.”

California businesses also can't require consumers who click on a do-not-sell-my-information link to then scroll through a privacy policy to find an opt-out mechanism.

Summer TV: NBC's 'America's Got Talent' Maintains Lead; ABC Grabs 12 Of Top 20-Rated Shows

 

Summer TV: NBC's 'America's Got Talent' Maintains Lead; ABC Grabs 12 Of Top 20-Rated Shows

Four weeks into the broadcast prime-time summer season, ABC has 12 of the top 20 shows, with NBC “America’s Got Talent” maintaining its position as the No. 1 summer series.

The perennial summer leader “Talent” is earning an average 8.8 million this year, looking at Nielsen’s live program-plus-seven days of time-shifted viewing metric from May 27 through June 27.

For "America's Got Talent," the main Tuesday airings this year are down 9% to 6.6 million, for Nielsen’s-live plus-same-day viewers. Many other returning summer shows have also seen declining viewing.

This year, “Talent” -- from June 1 through July 6 -- has pulled in $32 million in national TV ad spending getting to a total 2.3 billion impressions, according to estimates from iSpot.tv. YoY produced $41.4 million and 3.2 billion impressions.

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Completing the top 20 this year -- after ABC’s 12 prime-time shows- -- NBC had six and CBS had two.

ABC’s “The Good Doctor” (7.6 million) and “Grey’s Anatomy” (7.1 million) were its two best results. CBS saw its best with “The United States of Al,” at 4.7 million viewers, and “Clarice” with 3.9 million viewers.

After “America’s Got Talent,” NBC’s New Amsterdam” was at 7.1 million and “Law & Order: SVU” had 6.8 million viewers.

Among the top five English-language broadcast networks, the average prime-time show is at 3.2 million viewers this year.

Over the month-long period this year, iSpot.tv says there were 79.8 billion impressions, amassing $391.5 million in national TV advertising spending among all broadcast and cable networks.

Monday, June 7, 2021

It's Time to Unite Brand And Response Advertising

 

It's Time to Unite Brand And Response Advertising

A curious thing happened this spring. Airbnb, in its May earnings call, announced it had recently slashed its global sales and marketing budget by 28% -- mostly in performance advertising -- and concurrently launched its first brand campaign in a half decade. Not only did Airbnb web traffic remain steady, but it grew consumer response in the five countries exposed to its TV brand advertising.

Why would Airbnb, in a post-pandemic recovery where millions hanker to travel again, downplay performance marketing for branding? Because direct response and brand advertising is converging.

Think of this merger as a new model, precision branding, that closes the age-old, counterproductive divide in marketing planning.

Marketers are in the business of memory management, and direct response and branding each pull only two of four psychological levers that build memory: primacy, recency, frequency, and story. We tend to remember the first incident of any kind (e.g., the first person we ever kissed), what happened in the past day or week, people or things we encounter frequently, and incidents that resonate with our inner narratives. Whether it’s getting your first job or a fight in high school, we remember moments that informed paths we see ourselves taking in life.

Direct marketers’ focus on primacy and recency works but doesn’t inspire long-term loyalty. Sending 20 retargeted ads every time someone visits your site is easily replicated. But the Interactive Advertising Bureau finds consumers respond to online offers principally for free shipping, coupons, free product trials and discounts -- hardly a way to build repeat sales.

Brand marketers’ focus on storyand frequency strikes emotional chords consistentlyThe Dove “Real Beauty” campaign told the common story of women who don’t perceive themselves as beautiful. The Nike brand is conceptually valued at $30 billion because “Just Do It” resonates inside every athlete. These brand stories are the Story of You -- and are more likely to create long-term customer relationships.

Precision branding brings all aspects of memory-building together, by connecting the best of direct-response offers and recent messaging to the larger canvas of story over time. Brand can drive response, and studies by Accenture have found effective brand levels often provide a 22% or higher lift in immediate response funnel performance; direct response in turn has data sources that can be connected to high-impact storytelling.

So next time you enter your advertising budgeting cycle, try designing a campaign in which data informs all aspects of paid media. Explore how data can be connected to “brand media.” Run forecasts in which brand lifts direct response, and DR-type data in turn boosts brand performance. Above the line and below the line are now fallacies, because that line is gone.

The results may surprise you. As Airbnb’s CEO Brian Chesky noted, advertising can focus on education, instead of just being a tool “to buy customers.”

Something to consider when marketing to millennials. Philip Jay LeNoble PhD

 Something to consider when marketing to millennials. Philip Jay LeNoble PhD

It is too soon to know how the unfurling business-failure and unemployment crisis caused by this novel public-health crisis is hitting different age groups, or how much income and wealth each generation is losing; it is far too soon to know how different groups will rebound. But we do know that Millennials are vulnerable. They have smaller savings accounts than prior generations. They have less money invested. They own fewer houses to refinance or rent out or sell. They make less money, and are less likely to have benefits like paid sick leave. They have more than half a trillion dollars of student-loan debt to keep paying off, as well as hefty rent and child-care payments that keep coming due. 

Post-COVID-19, 3 Ways To Prepare For Consumer Behavior Shifts

 

COMMENTARY

Post-COVID-19, 3 Ways To Prepare For Consumer Behavior Shifts

During the second summer of the pandemic, there’s reason to feel hopeful. Vaccines are rolling out and signs point to pent-up consumer demand, but a lot of unknowns remain.

By the time schools reopen, economic activity will likely be in full swing, and the longer-term implications of newly learned pandemic habits and behaviors will become clearer.  As we transition to that point, brands will need to decipher clues to evolving consumer behavior and watch for three real-time signals to anticipate shifts.

Signal 1: Convenience tied to value. While the pandemic accelerated consumers’ desire for convenience through necessity, the unanswered question is: Are consumers willing to continue to pay for it? Will the price of at-home convenience trump experiential events?

What to watch:

1. Adoption curves and the number of users on delivery apps: Are new users still being added, and has the user base declined?

2. In-app purchase reviews and engagement: During the pandemic, consumers were more forgiving of a poor user experience. To see how much consumers return to pre-pandemic expectations and to in-person experiences, monitor app reviews and engagement.

Signal 2: Virtual trial. The pandemic’s stay-at-home directives opened up new worlds of communication (e.g., commonplace video calls), entertainment (via sites like TikTok), and virtual reality try-ons, to drive trial without in-person impulse buys or in-store sampling.

While VR try-ons have become more prevalent, will the option of returning to in-person shopping shift the equilibrium back?

What to watch:

Look at product demonstrations from influencers on social platforms and their comments/engagement and in-store traffic/comps. While livestream demonstrations continue to pick up steam, will their reach grow, or will consumers prefer in-store interaction?

Signal 3: Purpose. Brand purpose substantially grew in value in the past year, with social isolation and cultural events reinforcing the importance that consumers align their spending with their conscience.

The public’s continued focus on sustainability, last summer’s Black Lives Matter protests and recent backlash against voting laws have reinforced the idea that brands need to react to what’s happening.

What to watch:

Mine social media reactions to brand action or inaction. Today, social listening is even more imperative, since controversy looms over not taking a stand on a given issue. Brands must take action with a measure of sincerity, be cautious of the echo chamber that is social media, and differentiate between what are a few qualitative voices versus a larger quantitative read.

How to gauge these signals

Knowing these signals is only half the battle. Brands must go beyond sentiment analysis, using AI-powered analytics to decipher actions that fuel growth.

Even after things slowly “return to normal,” the new ways consumers will share feedback will remain, and new ones will emerge. Brands that are adept at adapting how they turn this feedback into action faster will be the ones that gain a competitive advantage.

Saturday, June 5, 2021

Gen Y, Z Lead the Way with EVs and Why Brands Need To Do More When Marketing To Hispanics

 



COMMENTARY

Gen Y, Z Lead the Way with EVs

·       by Tanya Gazdik , Staff Writer, Yesterday


It has to be music to the ears of General Motors, Tesla, Rivian and other electric-savvy automakers.

One in four Gen Y and Z auto intenders say electric vehicle technology is a “must-have” in their next car, per just-released research that GfK AutoMobility is sharing first with DriveTime

Desire for EVs has grown 150% in just two years among  these key buyer groups. Interest in EVs among Gens Y and Z is 11 percentage points higher than among intenders as a whole (15%). 

Basically, if Gen Y and Z represent the future of auto buying, then electric EVs are positioned for exponential growth in the years to come.

General Motors is on its way to an all-electric future, with a commitment to 30 new global electric vehicles by 2025. 

The GfK AutoTech Insights study also confirms that luxury car intenders are now driving interest in all-electric cars. 

One in three (34%) lux intenders say they are interested in an all-electric vehicle – up from 24% in 2018. By contrast, the non-lux interest level is just 13%, after dropping 2 percentage points (from 15%) in the past two years.   

Even if you are extremely green-friendly, there are practical considerations to be considered, like the ever-present “range anxiety.” How do I get from point A to point B if it exceeds my battery life? 

That’s why fast-charging stations are a key draw for potential EV buyers. Six in ten (59%) intenders who are “mostly interested” in an EV -- and two-thirds (68%) who are “somewhat interested” -- say that the availability of free fast-charging stations would raise their interest levels.

Free installation of fast-charging stations at buyers’ homes is another big draw, appealing to 54% of those who are “mostly interested” in an EV and 62% who are “somewhat interested.” 

GM’s Chevrolet division acknowledges this, and recently announced plans to cover standard installation of Level 2 charging capability for eligible customers who purchase or lease a 2022 Bolt EUV or Bolt EV.

GfK also found that attractive styling and third-row seating were the only features selected significantly more often by the “mostly interested” intenders versus the “somewhat interested” ones.

“There is no question that EVs are powering auto innovation right now,” says Tom Neri, commercial director for marketing and consumer intelligence at GfK North America. “The question is, can they expand beyond the upper echelons of car buyers and gain true mainstream acceptance? Strong interest among younger intenders is definitely a positive sign – but we will have to see if that translates to sales and loyalty in the years to come.”

In some respects, the pandemic-inspired lack of a commute (which could become permanent as more and more businesses reduce their costly office space) could work in an EV’s favor.  

If the majority of trips is around the neighborhood, going to the grocery store, picking up the kids from soccer practice, etc., then an EV makes perfect sense. 

The practicality of road trips in a pure EV remains a concern since it adds an extra element of planning for stops to recharge should the day’s driving exceed the battery range.

If the availability of charging stations continues to expand and if technology continues to lessen the amount of time necessary for recharging, EV ownership should become more and more attractive to more people. Time will tell. 

 

Now here is the other article….

Why Brands Need To Do More When Marketing To Hispanics

In 2014, Google labeled the U.S. Hispanic market as marketers’ “Next Big Opportunity.”

Fast-forward seven years, and not much has changed. Brands are still struggling to figure out a winning strategy for reaching Hispanic audiences, despite the fact that a report by Claritas found that total annual spending by Hispanics in 2020 was, at $978 billion, higher than that of any other minority group.

There are over 60 million Hispanics currently living in the United States, according to Pew Research Center, making up 18% of the total population. Yet it would be a mistake to treat them as a homogenous group. Just as no experienced marketer would consider the entire non-Hispanic white population a single audience to advertise to, so too should the nuances of Hispanics be recognized.

Sadly, I’ve seen too many brands take the easy route and partner with companies like Telemundo and Univision. While they certainly play an important role in the Hispanic media ecosystem, far too many marketers see these partnerships as the extent of their Hispanic outreach, instead of as a springboard toward a better understanding of their target audience. Moreover, brands that take this approach are also missing an opportunity to partner with minority-led and operated businesses that have real connections and insight into the nuances of the Hispanic population.

Amid the Black Lives Matter Movement and growing calls for more diversity and inclusion, advertisers have finally seen multicultural advertising for what it is: a necessity that allows them to reach diverse audiences in ways that go beyond the superficial.

But in order to do multicultural advertising right, brands have to think about the entire process -- starting with the companies that will be producing those ads, through to the media channels that they choose to run those campaigns on. Unfortunately, many brands who say they’re supporting Latinos and other minority communities end up spending money with companies who look the same as they do -- that is to say, companies that lack the types of diverse voices needed to successfully appeal to multicultural audiences.

It’s time for brands to put their money where their mouth is, and support communities of color in truly meaningful ways. A good first step would be to look for officially accredited Hispanic-led and owned agencies to assist with campaign planning and strategy. Not only must these companies go through an extensive auditing process before they can be certified, they also provide a level of audience insight that others are unable to provide. For instance, they can advise brands on which cultural cues appeal most to Hispanic audiences, and how those cues differ depending on geographic location, age, and the level of acculturation.

Only 6% of U.S. ad spend is directed towards Hispanics -- a shocking statistic considering the demographic’s purchasing power. While many have taken (much-needed) steps to changing this statistic, the reality is that it’s past time for Hispanics to be taken seriously as an economic and cultural force. An ad on Telemundo just isn’t enough anymore.