2014: The Year Mobile Kills More People, While We Sell More Ads

by Ari Rosenberg, Thursday, Jan. 9, 2014

Our industry trades have been filled with predictions for the new year.  One that caught my eye was from Google’s Eric Schmidt, who announced that in 2014 mobile “has won.” Here is a prediction about mobile that will be more accurate than Schmidt’s, one that industry pundits will never share: In 2014, more people will die because of their mobile devices. According to various research studies reporting on prior years, one can sadly guess that roughly 30,000 people will lose their lives in a car crash in the United States in 2014.  2.4 million will be left seriously injured and/or disabled. A number harder to report is how many people not involved directly in these accidents will never be the same after them.  A number easier to identify: Roughly 25% of all car accidents in 2014 will be caused by drivers distracted by their mobile device. How ironic we call them “smartphones,” when there is nothing dumber-looking than seeing drivers talking on the phone as if they were sitting at their desk and not behind the wheel of a 4,000-pound vehicle traveling 65 miles per hour.   Dumb then melts into moronic when you see someone looking up and down frantically between the road and their phone, reading and responding to text messages while driving. I implore all of you reading to join me in a New Year’s resolution to turn our phones off before we get into our cars.  Nope, not even “hands-free.”  That’s not helping to eliminate the problem, as your eyes still dart away from the road to make and receive calls, and your mind wanders even further from the job at hand.  I am talking about literally turning off your mobile devices as you enter your car, and turning them back on only when you get out. While many of you reading are nodding “not a chance,” how many of you nodding “yes” will fail to keep this resolution?  A majority.  New Year’s resolutions are generally broken and we are all addicted to our mobile devices (as Jeff Einstein has been saying for a long time now). Any doubts?  Think about how many people turn their phones off in a movie theater, relative to how often they turn their phones off anywhere else (dinners, meetings, ballparks, soccer games, bedrooms, the car, etc.).  The only time we universally agree to turn off the small screen in our hand is when we can look at a gigantic screen instead.  And next time you're in a theater, look at the growing number of people who can no longer manage even to do that. Mobile isn’t a just sector in the telecommunications business anymore. Figuratively, it's in the tobacco business, getting fat feeding off addictive behavior.  Not buying the similarities?  Those AT&T and Sprint ads telling us "don't text and drive” seem awfully similar to the ads cigarette companies have run telling us “don't smoke.” Should the mobile advertising industry be condemned because it benefits monetarily from addictive consumer behavior? Is the industry responsible for contributing to the loss of lives?  No, but this is new ground we’re covering -- no other prior media platform has ever been this statistically tied to the loss of human lives.  Can we honestly go about our business of selling mobile ads and not own that we are helping fund this problem? Tougher state laws against texting and driving have limited powers, since the highest percentage of accidents due to “mobile device distraction” come from making and receiving calls.  A solution with any chance of making an impact can only come from those contributing to the problem. 1.  Cell phone carriers: Forget about changing the addictive behavior of the driver -- and instead, shift the focus onto the recipient.  Whether it’s a call or text, have a verbal or written message automatically included beforehand that announces, “This call (or text) has come from a moving vehicle.” Now the recipient has to think about the ramifications of carrying on back and forth.   No one in his or her right mind would hand a tequila shot to someone driving. With this feature, the recipient can now decide to end the communication before it starts (or at least shorten it dramatically). If Sprint offered this feature today, every parent in the country would sign up his or her teenage driver for Sprint’s cell service tomorrow. 2.  Cell phone makers: If Apple supported this “feature,” every parent in-market for his teen-age child’s first smartphone would buy an iPhone. 3. Mobile publishers: #leadtheway #savelives.  Facebook and Twitter, stop tweets and news feed updates from appearing when it is technologically assumed someone in a moving car is reading them.  Include a “disable feature,” like having someone type in a Captcha to prove he is not the one driving. If these behemoths lead, other publishers would follow. 4. Mobile advertisers: Stop supporting mobile with ad dollars until this problem is fervently addressed. Pepsi, Subway, McDonald’s and hundreds of other brands won’t be negatively affected by not advertising on mobile devices -- and telling consumers why will earn unimaginable goodwill and positive PR. 5.  Mobile consumers: Spread the word and give this New Year’s resolution a chance to prevail.  What are we really losing by turning our phones off while we are e route to wherever it is we are going? Mobile can win so much more if the industry took a time-out and made sure winning no longer created unfathomable losses. PS We used to enjoy being with friends and family when we dine or eat out..but recently while patronizing a few restaurants over the holidays I viewed friends and family texting and almost never talking with whom they went. Table after table no one was communicating with their family or friends. Texting seems to have become the rude norm. Which begs the question: Will interpersonal communications vanish in the next five years and will the future leaders of American industries not know how to write an essay or talk to a friend or a family member via telephone or walk over to an employee and have a meaningful conversation with them?  Philip Jay LeNoble, Ph.D.